Managers
Team MembersAs a manager..
The Managers module is applicable to any employee, company director, or business owner who conducts management duties in the course of their role.
It includes core content included in the Team Members module, plus extra content relevant to managing inappropriate workplace behaviour.
Module content covers:
What do YOU Think Workplace Harassment really is?
Three Levels of Corporate Responsibility
Common Myths Surrounding Workplace Harassment
Unreasonable Complaints
Definitions of the ‘Workplace’
Third Party Harassment
Definition of Workplace Harassment
- Sexual Harassment
- Discrimination
- Bullying
- Victimisation
The ‘Test’ to Define Workplace Harassment
Dealing with Inappropriate Behaviour Without a Complainant
Third Party Complaints
Reporting Workplace Harassment
Conducting an Investigation into Workplace Harassment
Informal and Formal Complaints
Possible Outcomes following the Complaint Process
10 Common Management Mistakes (and how to avoid them)
Resources:
Company Policy
Use a customised version of the included policy or upload and use your own existing policy.
How to Make a Complaint - Guideline
A guideline for a process to follow should a complaint need to be made. Employees need to know what recourse is available to them.
How to Handle a Complaint - Guideline
Guidelines for managers who may be required to handle complaints made to them. Managers need to be equipped to effectively manage any incidents.
Helpful Resources - Website Links
We’ve included links to the relevant websites in all states and territories across Australia, so more information is readily at hand.
